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All deliveries are carried out by logistics partners and vendors in strict conformation of all rules and guidelines as laid down by  All deliveries are made as per their respective stipulated delivery time schedule which will be clearly mentioned in Product Details Page as well as in the auto-mail communication sent to customers at the time of purchase. Any delay or discrepancy occurred in vendor product delivery will not be responsibility of eGitanjali Limited. There can be delay caused by third party courier / postal services in product delivery and eGitanjali Ltd. Shall not be liable for such delays and discrepancies. However, in case of any such event, customers are free to escalate matters to our dedicated Customer Service team to look into the matter on priority.